What to Expect
Working within the Guest Relations team in the Technology Centre, supporting
What You'll Do
- Key responsibility will be to organise individual visitor schedules for prospects and customers including tour host bookings, transfer requirements and on-site hospitality where applicable as well as ad hoc photographer and gift requests.
- Collating and circulating visitor agendas to relevant business areas in advance of all visits taking place
- Welcoming prospects, depositors or customers to the facility on an ad-hoc basis as and when required.
- Assist in re-launching the MTC Customer Visit Programme.
- Provide support to the Central Events team when necessary, with guest/media management or on-event support.
- Support the Central Events team with any post event communications as required.
- Assist the team in monitoring and responding to inbound communications via email and telephone including fan and general enquiries.
- Assist the team with monthly reporting requirements.
- Maintaining client and company confidentiality in all aspects of the role.
- Work hours, as required, to ensure task completion.
What You'll Bring
- Degree-educated is preferable.
- A clear understanding of, and passion for the McLaren brand is a key requirement.
- A passion and a pride to hold a conversation about McLaren cars, Formula One and McLaren Heritage is essential as well as general automotive and technical information.
- Previous customer facing experience is key, as is knowledge of customer database management systems.
What We'll Do for You
- Exemplary spoken and face to face communication skills
- Exceptional personal presentation
- Excellent team working skills, demonstrating the ability to build strong relationships quickly with internal and external stakeholders.
- The ability to plan and prioritise workloads.
- Flexible and adaptable
- Meticulous attention to detail
- Must have a positive, ‘can-do’ attitude and work calmly under pressure.
- Ability to talk to people at any level with credible confidence.
- Personal goal to strive for perfection.
- Computer literate with a basic understanding of databases and IT packages
Who Are We?
No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.
It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks.
McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.
Organization:
McLaren Automotive