Who We Are
At the National Hot Rod Association, we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp—NHRA is the most extreme sport on the planet! At NHRA, we believe in Speed for All, which provides competition opportunities for all drivers, from street-car owners to professional racers. NHRA also offers career-driven opportunities off-track and behind the scenes. We serve content to our highly engaged audiences on-site at events, on the Fox broadcast and Fox Sports networks, at NHRA.com, through our live streaming service NHRA.TV, and within the pages of our publication, National DRAGSTER. Our team supports the infrastructure of local grassroots-level racing all the way up to the professional touring series all across the country, as well as our corporate offices and remote functions. At Lucas Oil Indianapolis Raceway Park, we host over 100 days of track activity between our famous ¼ mile drag strip and our 7/10-mile oval track.
If you are looking to join a dynamic and high-speed organization in the sports and entertainment space, have the drive to innovate and the satisfaction of seeing your work in action, read on…
The Job
The Help Desk Analyst performs a variety of technical support services related to day to day IT operational request. Manage, process, and resolve all end user support request for the San Dimas location. Execute hands on desktop technical support and networking support. Provide hardware and software support for PC’s, OSx, Printers, Unifi equipment.
LOCATION: Based in San Dimas, CA – In-Person Attendance Required; Not Remote, Not Hybrid
HOURS: Approximately 24 hours per week
FLSA/SALARY: Non-Exempt / $20-$23 per hour
REPORTS TO: IT Infrastructure Manager
Primary Responsibilities
- Monitoring help desk ticket system
- Configurations and troubleshooting of PCs, Cell Phones, OSx, and network printers
- Experience with Office365 applications, Azure, Windows Servers and Domain Controllers
- Basic understanding of Audio/Visual equipment
- Basic understanding of local area networks (LANs), wide area networks (WANs), VLANs, network layers and protocols
- Basic understanding of VOIP phone systems. Dialpad familiarity a plus.
- Unifi wireless equipment a plus
- May be asked to assist staff and troubleshoot IT issues at the Pomona Track, as needed.
Qualifications
- 1+ years of IT support experience
- 1+ years of Networking experience
- IT Certifications
Requirements
- Able to work at a computer most of the day
- Good verbal communication skills
- Ability to stand, walk, climb stairs
- Must be able to lift 50lbs
NHRA provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.