Guest Experience Team Leader

For many fans of Formula One, the sport exists between lights and chequered flag on a Sunday afternoon. It begins and ends with the exploits of the drivers on the track. But this is merely the tip of the spear. The reality of modern F1 is that of a complex and intertwined operation, every part of which needs to perform near its limit if success is to be achieved. From the pit crew searching for the ultimate repeatable pit stop, to the inspiration of the designers, the application of engineers and the herculean efforts of an army of fabricators and machinists. Much of our success is thanks to the diversity of thought and spectrum of skill sets held within the team, our ability to recognise unique contributions from individual team members is just a part of why we love what we do.

Job Description

We are looking for an experienced Team Leader to join our amazing Guest Experience team to aid in ensuing all Red Bull Technology Group guests have a premium experience during factory meetings, tours, and events.

The role supports all teams, suppliers, clients, partners, and subsidiaries during visits to the Technology Campus.

Main Accountabilities:

  • Manage and mentor the Guest Experience Team, ensuring Red Bull Core Values are upheld across the Technology Campus.

  • Oversee front-of-house areas and meeting rooms, maintaining them as 5-star venues, while supporting hospitality, partnership, and revenue activities – including, but not limited to, guest arrival, car parking, cleaning/maintenance services, security, and merchandise sales opportunities.

  • Manage the onsite merchandise store, ensuring accurate sales and reporting.

  • Maintain public-facing Red Bull product displays and RBR assets and assist with event coordination and administrative tasks as and when required.

  • Ensure workplace security and maintain visitor logs.

  • Keep public areas tidy and stocked with necessary supplies.

Essential Competencies:

  • Able to co-ordinate and delegate tasks effectively – previous experience as a Team Leader would be advantageous.

  • Effective communication, interpersonal, and organisational skills. 

  • A proactive, positive approach combined with strong problem-solving skills.

Now from us - what you can expect to receive in return:

We’re incredibly proud of all the talented people who work at Red Bull Technology Group, and we reward this talent and hard work with many benefits on top of a highly competitive salary.

Benefits include a bonus scheme, private healthcare, life assurance scheme, workplace nursery scheme, company contributed pension, on site gym, padel court and fitness classes, daily food allowance and much more.

Job Posting End DateFri, 1 Nov 2024

Entreprise: 
Red Bull Racing Formula One Team