Sales Support Specialist

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Embark on a thrilling career journey with PWR Performance Products, a true success story that began with a father and son's vision. With relentless passion and dedication, we have become a leading manufacturer of cutting-edge cooling products. We are a renowned name in top-tier global motorsports, and we've grown into a powerhouse with over 550 talented staff across Australia, America, and the UK. Be part of our rapid growth, shaping the future of our traditional markets and venturing into thrilling industries such as aerospace, and defence.

Why Join PWR?

  • A career not just a job. We’re serious about supporting our people build fantastic careers. Multiple members of our executive team started in our entry level positions.
  • Work for a market leader and learn from industry experts.
  • Work with the latest and greatest technology.
  • Experience PWR’s thriving and inclusive company culture, where our long-standing staff members reflect our commitment to creating a supportive and rewarding work environment.
  • International secondment opportunities to PWR Australia and PWR North America
  • We value and recognize outstanding achievements through our recognition program.

About the role:

We are seeking a highly motivated and detail-oriented Sales Support Person to join our dynamic team. In this role, you will report directly to our Sales Administrator and play a crucial part in supporting our dedicated sales team. Your primary responsibility will be to assist in the smooth operation of our sales processes and ensure our customers receive the highest level of service.

Key Responsibilities:

  • Provide administrative support to the Sales Administrator and the Europe sales team.
  • Manage and update customer databases, ensuring accuracy and completeness.
  • Coordinate with various departments to gather necessary information for sales activities.
  • Handle customer inquiries and provide timely responses and solutions.
  • Track sales orders, monitor progress, and ensure timely delivery of products.
  • Prepare sales reports and analyze data to support decision-making.
  • Organize and schedule meetings, appointments, and travel arrangements for the sales team.
  • Support in the planning and execution of sales events, trade shows, and other promotional activities.
  • Assist in the development and maintenance of sales materials and documentation.

What we are looking for: 

  • Previous experience in a sales support or administrative role.
  • Excellent organizational and multitasking skills.
  • Strong attention to detail and problem-solving abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Familiarity with CRM software and sales tracking tools is a plus.
  • Excellent written and verbal communication skills
  • Ability to work both independently and as part of a team.
  • Customer-focused attitude with a commitment to providing exceptional service.

How to apply:

Please send your resume and a cover letter detailing your relevant experience.