At McLaren Racing, we’re not just here to try to take the chequered flag. We’re here to excite our fans, inspire our people and deliver for our partners. And we’re also committed to evolving our sport, our industry, and our technology, too.
We’ve moved fearlessly forward through almost six decades to become who we are today. We’re taking the lead in creating a diverse and inclusive environment where everyone is valued, and where we can all be our best. We’re shaping a culture that rewards performance. We’re building a better world.
This is what it really means to be fearless.
The challenge
You’ll support the Formula 1 Hospitality team to deliver world class guest experiences globally for our partners, prospects and VIPs. Your role will aid ticket management, logistics, crafting key communications and admin as well as attending events where required to ensure successful event delivery.
The Team
You’ll join the Brand Experience team and sit within F1 Hospitality reporting to the Senior Manager, F1 Hospitality with dotted lines to the others in the team who’ll lead projects this role supports. The team are fast paced, determined and look to push boundaries in everything they do through continuous review and innovation to provide the best guest experiences possible. If you join the team, you must be relentless in the pursuit of better and always look for ways to improve and build efficiencies across working practices. While you’ll have a focus on F1, you will also collaborate with those working on other championships to drive innovation, learning and broader development.
Your day-to-day
- Work collaboratively as part of the cross functional Marketing team and wider organisation to support the planning, delivery and reporting on all elements of delivery pre-event, on-event and post-event and ensure consistency across championships.
- Assist with the continuous development of the guest experience at all events.
- Ensure that on-site duties and McLaren standards are maintained at each event, including health & safety processes by all parties including outside suppliers at events.
- Support the creation of marketing and guest communication materials, ensuring physical and digital assets are on-brand and contain accurate information.
- Manage ticket allocation, packaging, distribution and reporting of real time ticket sales status.
- Support the creation of accurate freight lists for items sent to each event and communicate to all parties.
- Track all gift stock throughout the year and report findings when requested.
- Feed into post-event reporting including debriefs, rights utilisation, guest and Partner surveys, event sustainability (plastic use, waste, travel emissions etc).
- Support the reporting of all sustainability metrics and implement processes for capturing relevant information to audit and continually assess and improve all operations.
- Constant review of processes against sustainable best practice and make recommendations to drive change.
- Maintain excellent working relationships with colleagues, Partners, industry stakeholders and suppliers.
- Monitor competitors and industry trends and report on potential future growth opportunities to ensure the continuous development of the guest experience at all events.