Job description
At McLaren Racing, we’re not just here to try to take the chequered flag. We’re here to excite our fans, inspire our people and deliver for our partners. And we’re also committed to evolving our sport, our industry, and our technology, too.
Purpose of the Role:
We are looking for an enthusiastic and dynamic individual with demonstratable Medical Secretary experience to join our new McLaren Performance Hub (MPH) team. The successful candidate will provide a high quality secretarial and administrative service to the MPH, working closely with the Medical Director, Lead Physiotherapist and Lead MPH Manager.
The aim of our new MPH is to drive performance by elevating the health and wellbeing of the entire McLaren Racing Team. We are designing and equipping a best-in-class facility which includes an on-site medical centre and gym to support our quest in becoming a World Championship winning team.
Role Dimensions:
Reporting directly into the Lead MPH Manager, the MPH Medical Secretary will be responsible for providing medical secretary support to the medical team and administrative support to the wider MPH facility. This role requires someone who is outgoing, enthusiastic, and motivated, with a positive attitude, excellent communication skills and a passion for health and wellness, especially in a demanding elite sports environment. Attention to detail and organisational abilities are also key to excel in this role.
Principal Accountabilities:
- Provide a high standard of secretarial service to meet the needs of the clinical team including typing clinic letters and appointment bookings.
- Assist in the day-to-day administration of the MPH in line with service needs.
- Provide MPH Reception cover, welcoming guests to the MPH and booking in patients for the medical centre.
- Maintaining patient records, ensuring confidentiality and compliance with data protection regulations.
- Respond to queries from colleagues, stakeholders and other medical teams as required.
- Appointment scheduling as required and working with external partners to arrange follow-up appointments in line with agreed pathways.
- Coordinate with healthcare providers (i.e. Healix) to coordinate seamless patient pathways (e.g. ensuring referrals are sent in a timely manner).
- Management of the MPH generic email inbox.
- Ensure compliance with relevant regulations, guidelines, and standards.
- Raising any risks and liabilities with the MPH Manager.
- To provide administrative support in delivery of education and awareness programmes.
- Always observe and work within the parameters of the organisations’ policies.
Job requirements
Knowledge, Skills and Experience:
- Proven experience as a Medical Secretary within a Healthcare setting is essential.
- Exceptional organisational and multitasking abilities, with a keen attention to detail.
- Excellent communication skills.
- Competent in the use of Microsoft Office.
- Experience working within the health and wellness or healthcare industry.
- Proven ability to work under pressure and respond in an agile way to change.
- Educated to GSCE level or equivalent.
- Disclosure Barring Service (DBS) check.
What can McLaren offer?
We constantly strive to be better tomorrow than
we are today. Our ambition is to be the most pioneering and exhilarating racing
team in the world, and our collective task is to set the standards for high
performance in sport. We show up every day with energy and enthusiasm, ready to
play our part.
We encourage and support diversity, equity and
inclusion. We will actively promote a culture that values difference and
eliminates discrimination in our workplace.
McLaren Racing is based at the iconic McLaren
Technology Centre (MTC) near Woking. Our state of the art, sustainable campus offers
many facilities including a gym, restaurant and indoor and outdoor break-out
areas, as well as direct access to park and common land. The MTC is connected
to Woking mainline station via regular shuttle buses, from which London
Waterloo is a 30 minute train ride.
We offer a comprehensive package of benefits
including private healthcare, car schemes, life insurance and generous pension
contributions.