The company:
Williams’ core competencies are the design and development of racing cars to compete in the Formula One World Championship. As one of the world's leading Formula One teams, the company has secured 16 FIA Formula One World Championship titles since its foundation in 1977 and is now moving into an exciting era under new ownership defined by relentless innovation and living sustainable performance in every dimension.
The position:
We are looking for a Business Support Officer to join our team here at Williams Racing. Join our friendly Security team, where we pride ourselves on delivering exceptional customer service and ensuring that all visitors and staff have a great experience. This role is based on-site at our factory in Grove and is a combination of security and front of house duties.
As a Business Support Officer, your main responsibilities will be:
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Access control of visitors to the Conference Centre and F1 site.
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Recording all contractors, deliveries and visitors to site, time in/time out.
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Work unsupervised and alone at various times on site, mainly weekends and Bank Holidays.
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Receiving calls from staff relating to visitors/guests.
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Monitoring CCTV system.
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Ensure only bona-fide persons enter Williams F1 site/issue appropriate security pass and contact host.
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Maintain the security records for the door access control and gate house barrier including issuing of cards with access control as specified.
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Record staff entering site with no access card, record lost-found property details and any other information that may be relevant.
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Control the issue of keys, recording times of in & out, plus name of individuals receiving keys.
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Respond to any emergency that may arise i.e., fire/flood/first aid etc and notify the relevant employee or Maintenance Team
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To prevent theft, detect fire, flood & waste issues.
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Work unsupervised & alone at various times on site.
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Greet and welcome all visitors/ contractors & deliveries to site & directing them to accordingly to their appropriate destination.
We are looking for a Business Support Officer with the following skills:
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Excellent communication and interpersonal skills.
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Previous experience in a customer facing role is advantageous, and a passion for delivering outstanding customer service.
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Ability to prioritise, multitask & work under pressure in a fast-paced environment.
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Strong MS skills including Word, Excel and in-house systems.
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A positive attitude to learning with a can-do attitude.
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A Team Player who is adaptable & supportive of their colleagues
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SIA badge would be advantageous, but not essential.
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First aid training would be beneficial, but not essential.
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Full training will be provided for the right candidate.
Please note this role will be working Mon-Fri (40 hours)
*In compliance with national Secure Freight Consigner conditions, five years’ continuous employment, education and/or training must be evidenced and any gaps exceeding 28 days accounted for. A criminal record check will also be carried out. This will be explained in more detail during the interview.
What can Williams offer?
The Williams Group is based in multi acre complex located in Grove, Oxfordshire. The Williams Group offers a competitive holiday package, staff events/open days, a subsidised restaurant on site and various car schemes. We have an on-site gym (open 24 hours a day) as well as various fitness classes including outdoors bootcamps, pilates and yoga free for all staff and contractors to use. Aside from these benefits we can offer free onsite parking and large open green spaces to unwind during breaks. We are a based just 30 mins from Oxford City Centre by bus.
Williams is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments