Aim Technologies are looking for a highly motivated and organised person to join our successful sales team. The role will require Customer Service experience, particularly over the phone and online. The successful candidate will have an understanding of motor electronics; however, you will receive in depth training on all our products with the opportunity to progress into other areas of our business.
Before reading on, please note this is an in house role only, not remote, so you need to travel to Stoke-on-Trent each day. We recommend you look at our website, and product range, to make sure it is something you would be interested in working with.
About Aim Technologies
Aim Technologies Group are at the forefront of innovation in our sector, we operate on a global scale and have decades of experience in the design and manufacture of software, hardware and advanced technologies for the automotive industry.
For over twenty years Aim Technologies Group have been pushing boundaries when it comes to developing new concepts and evolving existing technologies.
Via our group brands, our highly skilled teams have a wealth of experience, allowing our activities to go beyond the standard end product or service. We work with our partner brands to build bespoke solutions based on well-researched specifications.
The role offers the opportunity to be part of a thriving and friendly team within a lively and fast paced environment.
Responsibilities Will Include
The day to day management of online product sales.
- Answer the phone regarding sales and product information
- Answer customer queries about products (phone/email/social media)
- Help to maximise sales traffic and brand awareness online.
- Contributing to ongoing developments and improvements and introducing new concepts to drive online traffic and sales.
- Liaising with the team regarding online and telephone-based sales.
- Generate ideas to portray concepts and advertise products/services.
Technical Skills
- Experience working with SAGE
- Some telephone experience within a sales or customer service environment
- Good use of written English and grammar
- Strong phone presence and experience in managing inbound and outbound calls
- A technical understanding of auto electronics is essential to this role.
BEHAVIOURS/ABILITIES
- A passion for Motorsports
- Flexible and adaptable to change
- Ability to work under pressure and at a fast pace
- Be open to change and challenge in order to drive the business forward
- Excellent attention to detail
- Enjoys variety and demonstrates creative flair
- Proactive team player
- Self-motivated, uses initiative and problem solver
- Work to tight deadlines with a can-do attitude
- Willingness to go beyond the call of duty to get the job done
- Strong communicator internal / external
- A willingness to learn
- Ability to multi-task, prioritise, and manage time effectively