Product Operations Lead - Merchandise & Licensing

The company:

Williams’ core competencies are the design and development of racing cars to compete in the Formula One World Championship. As one of the world's leading Formula One teams, the company has secured 16 FIA Formula One World Championship titles since its foundation in 1977 and is now moving into an exciting era under new ownership defined by relentless innovation and living sustainable performance in every dimension.

We are looking for a Product Operations Lead, to join our growing Merchandise and Licensing department.

You will play a pivotal role in driving the seamless integration of Business processes, SLA’s and new systems and infrastructure to enhance efficiencies in the development of merchandise and licensed product collections. This role demands a blend of operational excellence, problem solving and collaboration, with a focus on the details.

As a Product Operations Lead you will be responsible for:

  • Cross-Functional Collaboration: Work closely with Merchandise, Licensing, Team Kit, Marketing, Commercial, Legal and Finance ensure the efficient execution of product development cycles and integration into team operations.

  • Process Building and Optimization: Identify and drive continuous improvement initiatives across all product operations, leveraging data analytics and best practices to optimise performance and efficiency.

  • Project Management: Lead and manage key projects, ensuring timelines and quality standards are met. Coordinate with various stakeholders to align project goals with overall team objectives.

  • Risk Management: Develop and implement risk mitigation strategies to address potential issues that could impact product performance or operational efficiency.

  • Performance Analysis: Utilize data-driven insights to monitor and analyse product performance metrics, providing actionable recommendations for improvement.

  • Supplier and Partner Management: Manage relationships with key suppliers and partners, ensuring alignment with our operational goals and standards.

What we are looking for from our Product Operations Lead: 

  • Minimum of 3-5 years of experience in product operations, project management, or a related role within the automotive, Apparel or high-performance sports industry.

  • Strong analytical and problem-solving skills with a data-driven mindset.

  • Demonstrated process management abilities with a proven track record of delivering operational excellence.

  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.

  • Proficiency in relevant software and tools, including ERP Systems, Microsoft office Suite, data analytics platforms.

  • Ability to thrive in a fast-paced, high-pressure environment and adapt to rapidly changing circumstances.

  • Meticulous attention to detail, ensuring the highest standards of quality and performance.

  • A proactive and innovative approach to problem-solving and process improvement.

Whilst our main Factory site is based in Grove, Oxfordshire, you would be able to utilise our London location for this role.

What can Williams offer?

The Williams Group is based in multi acre complex located in Grove, Oxfordshire. The Williams Group offers a competitive holiday package, staff events/open days, a subsidised restaurant on site and various car schemes. We have an on-site gym (open 24 hours a day) as well as various fitness classes including outdoors bootcamps, pilates and yoga free for all staff and contractors to use. Aside from these benefits we can offer free onsite parking and large open green spaces to unwind during breaks. We are a based just 30 mins from Oxford City Centre by bus.

Williams is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments

Organisation: 
Williams Racing